The Eclipse by Broan in our kitchen stopped working properly. It will go up but it won't go back down. How do we repair this? How easy is it to replace this model?
3 days ago

by
Hank
Washington, DC
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Answers
Answer:
Please contact our customer service department directly so they can supply you with service repair agencies in your area. Customer service is available at 1-800-558-1711. Our technical support department can help you troubleshoot over the phone. They are available at 1-800-637-1453.
Should you decide to replace this model, it is still being manufactured today. You can find dealers on our website at www.broan.com.
2 days ago

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2 months, 2 weeks ago

by
Chris
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Answers
Answer:
If it is the hood itself, use concentrated dish washing liquid. If it’s the filters, you can put them in the dish washer or soak them in a concentrated dish-washing liquid.
2 months, 2 weeks ago

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I purchased an extended warranty for this item and to register it they request a serial # ? I don't know where to look or if it actually has one?
3 months, 1 week ago

by
davidson65
Georgia, USA
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Answers
Answer:
This range hood does not have a serial number. We use a date code instead. The date code is located on the gear cover that moves the chimney up and down. It will either be a 3 digit code consisting of 2 numbers and then a letter or it will be a 6 digit code consisting of 2 numbers, a letter, 2 more numbers, and one more letter.
The date code is used in place of the serial number for warranty information.
If you need additional assistance in locating your date code, please contact Customer Service at 800-558-1711.
3 months, 1 week ago

by
Anonymous
+1point
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Can I get a Black top on the Elite RMDD?
Also, can i get an external blower add on for the Elite RMDD?
2 months, 1 week ago

by
bobl
Olympia
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Answers
Answer:
The 27000/28000 Series: Stainless Steel cover standard. Optional cover Black is available for the (273602C). The 27000 series is Internal Blower Units. The 28000 series is in stainless steel only & uses external blower 332H.
The Downdraft System RMDD you have a choice of four Exterior blowers from 600 to 1500 CFM. This is only in Stainless Steel.
2 months, 1 week ago

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2 months, 2 weeks ago

by
rj
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Answers
Answer:
The filters are in the air vent of this range hood.
Remove them from the air vent by grasping the tab at the top of each filter. Wash the 2 aluminum grease filters in a mild detergent solution or a dishwasher.
Note: The filters are different sizes. Be sure to replace them as removed, (wider one on the left), with tabs UP.
2 months, 2 weeks ago

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-1point
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Answer:
I have the same question: where are the filters and how to take them out. The answer said "The filters are in the air vent of this range hood." But I don't see them. Do I need to remove the cover from right end of air vent in order to see the filters? Can I see the filters through Chimney Assembly (Part # 19)? There must be something obvious that I missed. But I have been trying to find the filters for weeks!!!
1 month, 3 weeks ago

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Reston, VA, USA
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