The Eclipse by Broan in our kitchen stopped working properly. It will go up but it won't go back down. How do we repair this? How easy is it to replace this model?
3 days ago

by
Hank
Washington, DC
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Answers
Answer:
Please contact our customer service department directly so they can supply you with service repair agencies in your area. Customer service is available at 1-800-558-1711. Our technical support department can help you troubleshoot over the phone. They are available at 1-800-637-1453.
Should you decide to replace this model, it is still being manufactured today. You can find dealers on our website at www.broan.com.
2 days ago

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Can I get a Black top on the Elite RMDD?
Also, can i get an external blower add on for the Elite RMDD?
2 months, 1 week ago

by
bobl
Olympia
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Answer:
The 27000/28000 Series: Stainless Steel cover standard. Optional cover Black is available for the (273602C). The 27000 series is Internal Blower Units. The 28000 series is in stainless steel only & uses external blower 332H.
The Downdraft System RMDD you have a choice of four Exterior blowers from 600 to 1500 CFM. This is only in Stainless Steel.
2 months, 1 week ago

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2 months, 2 weeks ago

by
rj
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Answer:
The filters are in the air vent of this range hood.
Remove them from the air vent by grasping the tab at the top of each filter. Wash the 2 aluminum grease filters in a mild detergent solution or a dishwasher.
Note: The filters are different sizes. Be sure to replace them as removed, (wider one on the left), with tabs UP.
2 months, 2 weeks ago

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Answer:
I have the same question: where are the filters and how to take them out. The answer said "The filters are in the air vent of this range hood." But I don't see them. Do I need to remove the cover from right end of air vent in order to see the filters? Can I see the filters through Chimney Assembly (Part # 19)? There must be something obvious that I missed. But I have been trying to find the filters for weeks!!!
1 month, 3 weeks ago

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Reston, VA, USA
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Please explain the primary differences in features between the Eclipse and the Elite systems.
Also, the pictures don't clearly show where the controls are located so can you explain where they are?
2 months, 3 weeks ago

by
bobl
Olympia
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Answers
Answer:
The Elite RMDD is installed directly behind the cook top. Turn on by pressing down on the activating switch on top of the system. The air vent will rise. The blower can be turned ON or OFF and its speed can be adjusted with the recessed knob on the right side of the air vent.
The 270000,28000 downdraft system is for cook tops in islands and peninsulas. Turn on by pressing down of the switch on top of the system. You can download the specs and install guide on www.broan.com
2 months, 2 weeks ago

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2 months, 2 weeks ago

by
Chris
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Answer:
If it is the hood itself, use concentrated dish washing liquid. If it’s the filters, you can put them in the dish washer or soak them in a concentrated dish-washing liquid.
2 months, 2 weeks ago

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-2points
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